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If you are not satisfied with your order, you can return or exchange it within 60 days of your purchase. In order to begin your return or exchange please contact FARSÁLI Support.

We only accept returns for items purchased through If you purchased a FARSÁLI product from an authorized retailer, please contact the retailer directly. Please note that we cannot cover shipping costs for returns, including those placed from international locations and Canada.

Only credit back to the original form of payment is available for orders placed online. For questions regarding your purchase, please contact us using the email address below.

Please be sure to include your order number in your email, as this will help expedite the process!

For order inquiries, please allow 1-2 business days for a response.

Customer Support: