FARSÁLI was built on the premise of love, family, and relationships. We truly recognize that this is a difficult and challenging time for us all. As part of our family, we encourage you to practice social distancing. We all have a part in this.
During this time we are committed to supporting and serving you. Connect with us on social media and explore our new #FarsaliCareAtHome series, and more content to keep things fun and educational. Feel free to contact our Customer Support Team for any order- and/or product-related inquires.
Is it still safe to receive an order from FARSÁLI?
Yes! Our team is working from home, whenever possible. Our warehouses are sanitizing surfaces according to CDC guidelines, and all workers are implementing “social distancing” practices to be extra safe. If you’re concerned about the safety of receiving a box in your home, the World Health Organization has more info on the topic here.
Will shipping times be affected?
Unfortunately, some customers may experience shipping delays due to reduced services with certain carriers. Please anticipate longer than normal processing and shipping times. For some international orders, please reference specific delays/suspensions per DHL here. Keep in mind that any delays are for your own safety. We can, and will get through this!
How do I get in contact if I have additional questions?
Our customer service team is available to help you via email 24/7. Please reach out to firstname.lastname@example.org. We will get back to you ASAP.